Privacy
|
If you have any questions about our Privacy Policy, you can contact us at customerservice@mostlychocolate.com. We'll be happy to answer your questions or hear your concerns. This privacy policy is effective as of 10/9/04.
Our Policy
Mostly Chocolate does not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we don't require visitors to register or provide information to us in order to view our site. We use the information you supply for the purpose of providing the services you have requested. If you specifically agreed to follow-up contacts by us, or requested to be put on our mailing list, Mostly Chocolate may also contact you via email or regular mail from time to time. Under no circumstances will we use this information for anything not described in this privacy policy. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections to this information.
If you shop with us via our website we collect the following information: name, address, phone number, email address, billing information including credit card number and expiration date as well as prospect information such as an alternative address for shipping purposes. We only use your name, address, phone number, billing information/credit card information to process your order. The email address you provide is used for internal purposes only, such as confirming and tracking your order.
We may also contact you via email or regular mail from time-to-time to keep you up-to-date on the latest Mostly Chocolate news or to send you our latest catalog.
Our site sometimes includes notices of contests or other promotions we are conducting, and we may permit you to enter electronically in some cases. If that occurs, we will use the information you provide for the purpose of conducting the promotion (e.g., to contact you if you're a winner). We don't share this information you give us with anyone outside of MostlyChocolate.com.
In addition, we may participate in internet related promotions sponsored by reputable third parties. In these instances, if you are a participant in such promotions, we may provide certain personally identifiable information to these third parties in furtherance of the promotion. These parties have agreed to hold this information in confidence, not use it for any purpose except to carry out the requested service, and honor Mostly Chocolate's privacy and security policies in the way this information is handled.
From time to time, our site may also be conducting questionnaires and surveys. Survey information is treated like all of the information we collect, and it is used to help us improve the appeal of our products and our site.
Mostly Chocolate takes your privacy and security seriously, for this reason we have established physical security measures including locked doors and files, electronic security and managerial controls that limit the potential for misuse of information by employees and contractors.
Third Parties Service Providers
We sometimes employ other companies and individuals to perform services for us. For example, we hire agencies to help administer consumer promotions, to analyze data, to fulfill orders you place, and to provide customer service. These parties have agreed to hold this information in confidence, not use it for any purpose except to carry out the requested service, and honor Mostly Chocolate's privacy and security policies in the way this information is handled.
Cookies
Like most companies, we use "cookie" technology on our web site. When you log in, the cookie tells us whether you've visited us before or are a new visitor. The cookie doesn't track any personal information about you or provide us with any way to contact you, and the cookie doesn't extract any information from your computer. Cookies are simply the best way for us to be able to offer you the most enjoyable and hassle-free online shopping environment.
Still Have Questions?
For questions regarding products, order delivery, or returns, please contact MostlyChocolate.com.
Customer Service:
Email: customerservice@mostlychocolate.com
Toll free phone: (877) 902-6262
|
